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RealSuite Inc.
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RealSuite: Real-Time Service Excellence
The Portfolio:
  • A collection of premium downtown office space in key financial centers
  • Multiple clients in buildings averaging 1.4 million square feet
The Need:
A service response capability that scales well and offers top-quality service to premium tenants paying top rents.

The Solution:
RealSuite - HelpDesk Module Delivering measurable improvements over industry benchmarks in
  • Speed of issue resolution
  • Time from call to dispatch
  • Cycle time to billing
  • Overall service costs
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